About Just Eat Cycles
Just Eat Cycles is Edinburgh’s cycle hire scheme. The bikes are a quick and easy way to get from A to B around Edinburgh. Most people use it as an alternative to public transportation for everyday journeys like commuting, getting to places or just as a fun way to experience the city.
When are the bikes available to use?
Bikes can be hired 24hrs a day, 7 days a week, 365 days year so you can always access the bikes when you need one.
Who’s behind Just Eat Cycles?
Serco operates Just Eat Cycles on behalf of Transport for Edinburgh.
What we do
Fill and empty the stations
For the right number of bikes to be in the right place at the right time every day, we have a crew that are out working from morning to night. If a station becomes full with bikes or empty, the crew gets notified and they will move bike around to distribute them evenly.
Repair bicycles
Bikes in a sharing system are frequently used, and therefore require regular lubrication, washing, and love.
Help our users
We’re available to offer information and answer questions directly within the app, via Facebook and Twitter, on the website and via email.
Continue to develop the service
We’re here to make sure that more and more people are using bikes. To make this happen, we’re working to make the bikes better, keep the app and website updated, and develop new ideas.
How to contact us
Get in touch with our customer experience team either through the website, in the app, via Facebook messenger, Twitter or e-mail. Our team are available from 7am to 9pm weekdays and 10am to 6pm weekends. Out of hours messages will be answered the next day.
E-mail: support@edinburghcyclehire.com
